Patients & Visitors
Plan your visit, understand coverage, and know what to expect at AG Hospital.
- Book an Appointment: Use our online form or call our scheduling desk.
- Refer a Patient: Clinicians can submit referral details and attach reports for triage.
- Telemedicine: Select virtual visits for follow‑up and results review.
What to Bring
- National ID and NHIS/private insurance details
- Referral letter and recent test results (if any)
- Current medication list and allergies
- Emergency contact information
Your Visit — What to Expect
- Check‑in & Triage: Verify details, vitals, and insurance.
- Consultation: Meet your specialist; review history and plan diagnostics.
- Diagnostics: Imaging/labs as requested.
- Care Plan & Follow‑up: Treatment plan, prescriptions, and telemedicine options.
Insurance & Billing
NHIS: Covers many essential services; some specialized treatments (e.g., dialysis, certain oncology procedures) may not be fully covered. Private Insurance: Coverage varies; we assist with pre‑authorizations.
See full details on our Insurance & Payment page.
Safety & Quality
- Evidence‑based protocols and infection prevention
- Electronic Health Records (EHR) and secure data management
- Patient rights and responsibilities displayed on site
Hours
- Outpatient & Diagnostics: Mon–Sat
- Dialysis: Multi‑shift schedules
- Telemedicine: Extended hours
Please confirm hours during holidays.
