Insurance & Payment
We help you understand coverage, estimate costs, and choose the best way to pay for care.
National Health Insurance Scheme (NHIS)
NHIS covers many primary and essential services. Some specialized treatments (e.g., dialysis, certain oncology procedures) may not be fully covered. Our team will clarify eligibility, prior authorizations, and any out-of-pocket costs.
- Bring your NHIS card and valid ID
- We verify benefits and exclusions
- We provide estimates before treatment
Private Insurance
We accept a variety of private plans. Coverage varies by insurer and plan type. We will assist with pre-authorizations and direct billing where possible.
- Submit your insurance details before your visit
- We coordinate pre-approvals for diagnostics and procedures
- Co-pays, deductibles, and non-covered services are billed to patients
Payment Options
Card Payments
Visa, Mastercard, and other major cards accepted at our cash points.
Mobile Money
Momo payments supported. Confirm your reference before sending.
Bank Transfer
We provide pro-forma invoices and receipts for transfers. Include your patient ID as reference.
Financial Counseling
Our patient finance advisors can review estimates, set up payment plans for eligible services, and connect you with corporate/NGO programs.
- Transparent cost estimates before treatment
- Assistance with pre-authorization and claims
- Installment options for eligible procedures
Corporate & NGO Partnerships
We collaborate with insurers, employers, and NGOs to support access to specialized care, including oncology and dialysis, and to create relief programs for vulnerable patients.
